PALACIO DOMAIN
Safed Luxury Boutique Hotel
Hotel Policies & Cancellation
* Hotel Policies *
**Front desk reservations: Open from 9:00am until 8:00pm **
** Check in from 2:00pm -Until 7:00pm at the latest **
** Checkout:12:00pm including Saturdays-Public and religious Holidays.
** Our rooms occupancy is 1-2 adults per room only. **
** Subject to prior approval any request for one extra roll away bed for a third person wishing to stay in the same room, must be requested in advance and confirmed by the hotel staff and an additional $100 per day will be required.
* Pets are not allowed in our premises.*
* Barbecuing is NOT allowed in all our premises including in the private houses:
** No food allowed in the rooms.**
** Adult children only.**
*Our rooms are non smoking.*
* Registered guests only are allowed in the rooms.*
**The Dollars prices for our rooms rates are valid for holders of foreign passports only and are for one night stay and valid for the number of 1 or 2 guests per room only, they include breakfast and V.A.T. And they do not include any other costs or charges our guest may choose to incur during their stay. **
** We reserves the right to refuse our accommodations to anyone of our choosing and to cancel any prior reservation/s if they do not comply with our hotel policies.**
** We reserve the right to pr-authorize credit cards payment for any type of reservations and for any booking events prior to arrival.**
* Note: Our deluxe rooms and suites are situated on the penthouse floor one floor up without elevator and are not suitable for the Handicappers*
**Cancellation Policies during the holidays & High seasons**
** Cancellation made during the Holidays seasons including the summer seasons need to be submitted in writing 30 days before date of arrival, late cancellations or no-show the full amount of the booking reservation will be required.
Standard Cancellation Policies
** Cancellation made during non holidays periods and low peak seasons for our rooms only need to be submitted in writing 14 days before date of arrival, late cancellation or no-show the full amount of the booking reservation will be required.
** Private events Booking Policies **
** To book our premises for any private events, 30% non-refundable deposit is required at the time of booking, however, in case of any cancellations it must be submitted in writing 30 days before date of arrival, no show or late cancellation the full amount of the booking will be required. However, in the event of any dispute that may occur must be settled in the Judicial Court of Safed only, ** **
** Booking policies for the Private residence houses**
1. To secure any reservations a non-refundable 30% deposit of the total rental is required and due at the time of booking by a valid credit card.
2. The private houses occupancy is for the ideal number of 6 individuals per house.
*Minimum of 2 nights stay is required.*
3. We do not provide food, beverages, and daily cleaning services during the guests stay in the holiday houses, it is the sole responsibility of the guests to acquire their own food and drinks and to take care of the maintenance during their stay in the premises, however, if requested we can provide a maintenance person and the guests will pay that person directly for his or her cleaning services.
4. Palacio Domain will not be held responsible for liability, injuries and accidents or any kind during their stay in our premises. It is the sole responsibility of all guests to use their existing insurance coverage's or to acquire their own insurance for their personal coverage's as well as being responsible securing their personal belongings and valuables..
5.Guests are held responsible for replacement values for any damages and for any broken items during their stay in our premises and it is the responsibility of the guests to make sure that the private home/s are in good order at the time of checkout otherwise additional fees might be applied.
6. **The** However, in the event of any dispute that may occur regarding any booking reservations, insurances issues, personal belongings issues,disputed charges or any other issues must be settled in the Judicial Court of Safed only. * Dollars prices for our private residence rates are valid for holders of foreign passports only.
7. * Reservations for the following holidays & Events a minimum of 2 nights stay will be required.
** Passover Holiday **
** Rosh Hashanah **
** Sukkot **
** Hanukkah **
** Klezmer Festival **
** Purim Holiday**
8. Reservations Policies
** A valid credit card is required at the time of booking. Reservations made without a valid credit card details and required information as per our policies will not be acceptable nor confirmed.
9. We reserves the right to refuse and to revoke any bookings if they do not comply with our policies.